The Welsh Mountain Zoo have been very supportive towards Conwy Kids Matter for a number of years now, offering us the opportunity to allow reduced rate entry for families who receive support from Conwy Children & Family Services.
Many families have benefited from this kind offer, and children who would not otherwise get the chance to experience the zoo have enjoyed a great day out with their families.
The offer that got out of control
In June 2013, we sent an email to our large staff group, advertising the offer so that families who receive support could be made aware. Somehow, this internal email was shared outside of our network and a flyer was then copied by people who probably did not realise that the offer only applied to beneficiaries of Conwy Kids Matter.
We’d like to apologise to the Welsh Mountain Zoo for the inconvenience this has caused, and would urge anybody who comes across this flyer to not present it at the zoo, unless of course you are one of the genuine recipients!
Just to reiterate – The offer can only be used by the family receiving a service – NOT by friends and family too.
The official list of opening times and prices can be found at the Zoo’s website:http://www.welshmountainzoo.org/opening-times-and-prices/